How can we help?

We are always happy to answer any questions you may have about our smart home products. To help you find answers quickly, we recommend checking the FAQs below first. If your questions remain unanswered, our support team is always ready to assist you.

New to our products and need guidance?

If this is your first time using our smart devices (such as smart switches, doorbells, or sensors) and you have any questions about setup and connectivity, we have prepared detailed product guides and video tutorials. Please visit our [Help Center] for support.

Orders & Shipping

Orders are typically processed and shipped within 1-3 business days. The shipping time usually takes 3-6 business days. In rare cases, delivery may be delayed due to customs inspections or carrier delays. If your tracking information has not been updated for more than 7 business days, please contact us.

Rest assured, we value every order you place, and our team is committed to ensuring you receive your desired products as soon as possible. Thank you for your understanding and patience!

Need more help? Leave us a message!

If your questions are not resolved in the sections above, please click the button below to contact us. To help us quickly identify your issue, please be sure to provide your order number and specific product model when leaving a message.

To ensure you receive consistent and efficient assistance, please use only one method of contact. Our customer experience team will respond within 24 hours via the same channel!

[Click here to contact us]: info@yeshton.com